TRAVEL INFO
 
FLIGHTS
Shop around for the flights using your favorite flight search engines.  We highly recommend using Google Flights.
 
BAG FEES
Be sure to check with your airline for what their baggage fees are. Your baggage cannot weigh over 50 pounds or you will incur an additional surcharge.
 
TSA LIMITS
Be mindful of TSA Limits.  The Transportation Security Administration (TSA) place limits on the amount of liquid you can carry on. Liquids (gels, lotions, etc.) in a carry-on bag must be 3 ounces or smaller and packed together in a quart-sized, clear plastic bag. For more detailed information, visit the TSA’s website.
 
SPARE CLOTHES
Bring a spare change of clothes in a carry-on in case your baggage gets lost.
 
IDENTIFICATION
A valid passport with an expiration date of no less than 6 months following the conclusion of the trip is required. This must be a full passport, not a passport card: don't leave home without it.

CREDIT CARDS
Call your debit and credit card companies before you leave and let them know you are traveling out of the country. This will help avoid declined transactions or failed ATM withdraws.
 
BE EARLY
Arrive at the airport 2 hours prior to your departure.  This is required for international travel.
 
TIME DIFFERENCE
Jamaica is EST all year long.
 
WIRELESS SERVICE AND WI-FI
Free wi-fi service is provided at the resort. Be sure to contact your wireless provider to determine international call and data details. Please note, Stream Wireless does not offer international service. Download your favorite communication apps on your smartphone to be able to make wi-fi calls. i.e. WhatsApp, Facebook, etc... For those of you who are iPhone users, you will be able to text other iPhone users via iMessage while on wi-fi . And, of course, download the Streamcation app that will allow you to communicate with one another.
 
 
STREAMCATION APP
Details coming soon... 
 
WHAT TO BRING
Swimsuit
Sunglasses
Hat
Insect Repellent

 
Light Jackets
Long Pants
Rain Gear
Water Sandals
Shorts
Sunscreen
Sneakers
Camera
Phone/Charger
Media
Binoculars
Prescription Medication(s)
 
TRANSPORTATION
We have arranged ground transportation to and from the Montego Bay, Jamaica airport and the Moon Palace Jamaica Grande.
 
After you retrieve your luggage, be sure to exit the airport and bypass anyone trying to stop you to offer time shares or sell you transportation. Once you are outside, look for the JTL staff with yellow shirts. They will direct you to private shuttles. The scenic drive from the airport to the Moon Palace is approximately one and half hours. 
 
Be sure to provide your flight details in the registration by October 1st so that Stream can arrange your ground transportation in Jamaica.
 
EXPENSES
Because this is an all-inclusive resort, all food and beverages at the resort are included in your trip. 
 
Additional expenses you will or may incur are:
Flights
Transportation to and from your local airport
Baggage fees
Passport fees
Off-resort food and beverages
Off-resort activities
Select rentals on property
 
ATTIRE
Nothing says vacation quite like casual wear. However, you may want to opt for long pants or a sundress for dinner. Be prepared with more adventurous gear for off-site activities and excursions. Some restaurants may require closed toed shoes and dress pants/jeans for men.  
 
WEATHER
Jamaica's weather is warm throughout the year.  Expect highs in the mid 80s and lows in the mid 70s. While you’ll be wearing shorts or swimwear in the day, you might want a light sweater or jacket in the evenings. 
 
EVENT ONSITE CONTACT
Kimberly Girard, kimberly.girard@mystream.com, (972) 746-0240
Courtney Mannion, courtney.mannion@mystream.com, (816) 678-7697
 
RESORT LOCATION
Use this map to get familiar with the location of the Jewel Grande Resort & Spa.